After-Sales Support

At Long Island Laundry Jet, we’re committed to delivering not just innovative laundry chute systems but also exceptional after-sales service to ensure your system operates flawlessly for years to come. Whether installed in residential homes or commercial facilities, our range of services is designed to keep your Laundry Jet system running smoothly and efficiently.

Our After-Sales Services

  1. Installation Support

    • We provide detailed walkthroughs after every installation, ensuring you and your team understand the system’s operation.

    • Post-installation inspections guarantee everything is functioning correctly from day one.

  2. Scheduled Maintenance Packages

    • Regular maintenance ensures your system remains in peak condition.

    • Maintenance packages include:

      • Cleaning and inspection of ports and piping.

      • Vacuum unit performance checks and adjustments.

      • Replacement of worn components as needed.

  3. Troubleshooting and Repairs

    • Our expert technicians are available to diagnose and resolve any issues promptly.

    • Support for common concerns, such as blockages, vacuum power adjustments, or component malfunctions.

    • Emergency repair services to minimize downtime.

  4. System Upgrades and Expansions

    • Upgrade your existing system with new ports, updated vacuum units, or expanded piping networks.

    • Scalable solutions ensure your Laundry Jet system evolves with your needs.

Service Plans to Suit Your Needs

We offer flexible service plans to cater to residential and commercial clients:

  • Basic Plan

    • Annual system check-up.

    • Cleaning and minor adjustments.

    • Discounted rates on parts and labor.

  • Premium Plan

    • Bi-annual maintenance visits.

    • Priority scheduling for repairs.

    • Complimentary spare parts for select components.

  • Custom Plan

    • Tailored packages for high-demand commercial clients, ensuring minimal operational disruption.

Spare Parts Availability

We maintain an extensive inventory of genuine Laundry Jet parts, including:

  • Replacement ports and covers.

  • Vacuum unit components.

  • PVC piping connectors and accessories.

All parts are manufactured to the highest standards, ensuring compatibility and reliability.

Support Contact Details

Our dedicated support team is here to assist with all your inquiries and service requests.

  • Phone: (516) 675-7514

  • Email: info@longislandlaundryjet.com

  • Service Hours: Monday – Friday, 9:00 AM – 5:00 PM

  • Emergency Support: Available for urgent repairs.

You can also use our Online Service Portal to schedule maintenance, order spare parts, or request technical support.

Why Choose Laundry Jet for After-Sales Support?

  • Expert Technicians
    Our team comprises trained professionals who specialize in Laundry Jet systems, ensuring fast and accurate service.

  • Comprehensive Solutions
    From routine maintenance to complex repairs, we provide end-to-end support for all system components.

  • Commitment to Excellence
    We stand by our products and services, offering reliable solutions that enhance your Laundry Jet experience.

Ready for some free info?

Ready to experience the convenience and efficiency of a laundry chute? Contact us today for a free consultation. Our experienced team will assess your needs, discuss your options, and provide a customized quote.